Security: TippingPoint Sales Specialist V, HP SW
Hewlett-Packard Company - San José
(long term) value to HP. * Significant percentage of time spent directly with customer interfaces with all levels. * Minimal direct time... feasibility of pursuing an opportunity given what the customer is trying to accomplish, competitive presence and strength, and risk to HP...
Hewlett-Packard Company - San José
Provide professional solutions to hp end-users, dealers and service providers originating from unresolved escalated case issues received... via telephone and written correspondence. Provide an escalation link for hp field employees, executives and channel regarding customer...
Customer Solutions Representative
This customer service position provides non-technical support to external and internal HP customers. The CMD agent role may include...: · Initial logging of calls / cases · Case Follow-up / Monitoring · Part Ordering · Case Dispatch to Customer Engineers Requisitos · Fluent in...
Hewlett-Packard Company - Costa Rica
of the ITIL framework . Knowledge of EDS/HP business processes - ITIL Service Management - Including process definitions, usage of supporting... materials, and methods for consistent implementation - Understanding of Service Desk L1, roles and responsibilities with understanding of the...
Hewlett-Packard Company - Costa Rica
of the ITIL framework . Knowledge of EDS/HP business processes - ITIL Service Management - Including process definitions, usage of supporting... materials, and methods for consistent implementation - Understanding of Service Desk L1, roles and responsibilities with understanding of the...
HP Costa Rica - Costa Rica
Job Description: ?Provides Program and Project Management Services to HP Enterprise Services clients through Account PMO Managers... and Project Managers leading transition, transformation and IT services implementation projects. ? Manages customer project delivery. ?Mentor/consult...
BCS/SWD/HPN Technical Solutions Cons II
Hewlett-Packard Company - Costa Rica
(KMS). · Represent HP in a face to face customer location visit, industry conference/trade show, vendor meeting, etc. · Engages team members... management databases and tools · Superior customer service skills · Phone and remote support experience. E-support experience and knowledge...
ISS Technical Solutions Cons II
Hewlett-Packard Company - Costa Rica
(KMS). · Represent HP in a face to face customer location visit, industry conference/trade show, vendor meeting, etc. · Engages team members... management databases and tools · Superior customer service skills · Phone and remote support experience. E-support experience and knowledge...
BAS - Technology Consultant I - FSS SM
Hewlett-Packard Company - San José
discipline or technical area. Demonstrate fundamental technical knowledge. · Excellent Customer service and communication skills. Critical... or deliver part of a technical design which meets customer requirements. · Works under supervision of technical lead and with customer nominated...
Hewlett-Packard Company - Barreal, San Juan - Heredia
Provide support to HP end users on their mobile and desktop platforms. Support consists on standard software application packages and the... skills in hardware, MS Operating Systems, Network, Remote Connectivity and process knowledge to ensure quality in all of the Global Service Desk...
Hewlett-Packard Company - Barreal, San Juan - Heredia
university degree or equivalent experience. ? Typically 0-2 years of related experience, preferably in supply chain, customer service, procurement...?Manages the operational business relationship management of mid-size accounts. ?Conducts and reviews business and operational customer...
BAS - Technology Consultant IV
Hewlett-Packard Company - Barreal, San Juan - Heredia
. Provides input to HP strategy moving forward. · Collects and determines data from appropriate sources to assist in determining customer needs... customer. Provides a team structure conducive to high performance, and manages the team lifecycle stages. · Coordinates implementation of new...
Hewlett-Packard Company - San José
environment Demonstrates ability to perform independently Excellent customer service skills and demonstrated focus on the customer Ability to exercise...HP Credit is a global resource shared by all parts of our business to help them become better managed and control risk. We are a valued...
Hewlett-Packard Company - Costa Rica
. * Typically 4-6 years of related experience, preferably in supply chain, customer service, procurement or financial management. * Typically 1-2 years... issues of medium to high complexity, in support of the customer/partner requirements. * Represents the customer/partner needs and provides...
Hewlett-Packard Company - San José
- Customer Service Experience - Demonstrated Self Confidence - Possesses Good Work Ethic and Professionalism - Demonstrate Initiative - Strong Verbal... to Excellent - Portuguese: Very good to Excellent (desirable) Soft Skills - Customer Service Experience - Demonstrated Self Confidence - Possesses Good...
Hewlett-Packard Company - Barreal, San Juan - Heredia
university degree or equivalent experience. ? Typically 0-2 years of related experience, preferably in supply chain, customer service, procurement...?Manages the operational business relationship management of mid-size accounts. ?Conducts and reviews business and operational customer...
Hewlett-Packard Company - San José
. * Deep knowledge of products, solution or service offerings as well as competitor's offerings. * Understands how to leverage HP's portfolio... presence and strength, and risk to HP of proceeding. Defines and positions well-targeted solutions to generate customer acceptance, develop...
Hewlett-Packard Company - Barreal, San Juan - Heredia
Transfer Establishes HP's technical creditability and solution capability within customer's Information Technology (IT) organization through... and Skills Required: -System landscape knowledge -Basic CAPM background -Basic BW problem solving -Service Manager 7 training for Incident...
Business Operations-Logistics Analyst
Hewlett-Packard Company - Costa Rica
. Ability to track and manage business metrics for the focal teams (may include customer availability, service levels, on-time delivery, supplier response...Responsible for planning, scheduling and coordinating maintenance reports and HP logistics services, working daily to identify...
Hewlett-Packard Company - San José
) or customer groups that are critical or high-risk. Integrate technical knowledge and business understanding to create superior solutions for HP... and accurate. · Solution Design: Apply HP solutions to meet highly complex customer and/or trade/HPIT infrastructure needs. · Quality: May provide...