Fraud Prevention Analyst

Heredia
Permanente
Tiempo completo

Hace 25 días

Fraud Prevention AnalystDescription -As part of the Business-to-Consumer Fraud team, this role will report directly to the Fraud Prevention Manager. HP's Brand Security organization provides world-class decision support driving profitable growth and exceptional Shareholder value through our commitment to operational excellence, people development, and innovation. We provide accurate and timely financial information meeting the Company’s regulatory and fiduciary responsibilities with unwavering integrity.Fraud Prevention Analyst applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.Key Responsibilities:

Subject Matter Expert of US and Canada Stores. (Includes tools and processes)
Recognize fraud trends and prevent them from affecting the operation
Solve customer needs that appear daily as a first point of contact for escalations and support for the team
Communicate with customers to identify fraudulent behaviors
Serve in all business partner’s needs. Actively serve on internal projects
Take measured risks
Follow daily strategy and processes
Provide weekend support

Qualifications:

Mastery of English language 90%
Strong written and verbal communication skills
Great analytical skill
Capable of reporting; graphing and analyzing in Excel and Power Point
Intermediate – Advanced Excel skills (knowledge test will be applied)
Self-starter and quality driven
Interest on accomplishing goals and exceeding expectations
Capable of developing talent and sharing leadership
Minimum of 2-year experience in Transnational Company
Previous fraud prevention experience is required
Knowledge in Chargebacks and Payment Fraud is desirable
University degree in Business Administration or Finance is a plus

Job - Corporate AdministrationSchedule - Full timeShift - No shift premium (Costa Rica)Travel - NoRelocation - NoEqual Opportunity Employer (EEO) -HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you’d like more information about HP’s or your EEO rights as an applicant under the law, please click here:

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