Collections Intermediate Analyst
- Heredia
- Permanente
- Tiempo completo
If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
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**The Collections Analyst will be in charge of the analysis of delinquent customer issues, develop solutions and implement action plans to resolve delinquencies in a timely and effective manner.
Providing customer service regarding collections issues, prepare reports, process refunds, process and review account adjustments, resolve client discrepancies and short payments.
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**What you'll do**:
- **Accountable for reducing delinquency for assigned accounts**:
- **Follow-up on customer past due balances appropriately**:
- **Ensure all analysis, reconciliations and reporting is prepared accurately by deadlines**:
- **Contact the customers as required**:
- **Prepare and analyze aging reports**:
- **Work on month end closing activities**:
- **Perform other duties as assigned**:
**What experience you need**:
- **Minimum 3 year experience in collections or accounts receivable**:
- **English B2+**:
**What could set you apart**:
- **Accuracy and Analytical Skills**:
- **Intermediate Excel skills**:
- **Ability to work in a fast-paced environment**:
- **Oracle experience preferred**:
- **Ability to meet deadlines - daily, monthly, etc.
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- **University Degree or Related Experience**:
**We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
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**Equifax is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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