Work Flexibility: HybridJob DescriptionThe candidate shall be responsible for managing the lifecycle of server and infrastructure hardware assets. In this role, the analyst will partner with IT and Business stakeholders in a highly collaborative and team-oriented environment to develop and support processes, workflows, and automation of Hardware and related Software Asset Management Programs for Stryker using ServiceNow. The role requires knowledge of infrastructure assets, including servers, switches, virtual machines and machine supported devices. The role requires 4+ years' experience managing the lifecycle of physical and virtual assets and setting the standards for device reporting requirements.What you will do:Maintaining a comprehensive and accurate record of all servers, including hardware specifications, software licenses, and deployment locations.Managing entire lifecycle of a server, from initial deployment to retirement, including upgrades, maintenance, and decommissioning.Ensuring asset lifecycle process is appropriately designed and governed to support business and stakeholder requirements.Ensuring compliance with software licenses, including tracking installations, usage and potential over consumption or underutilization.Collaborate with infrastructure stakeholders to baseline and ensure accurate asset ownership and attribute data.Maintaining accurate documentation of server configurations, software versions, and other relevant attributes.Managing KPI’s, reporting, and audits of infrastructure assets for stakeholders and leadership.What you need:Strong understanding of server hardware, including networking, virtualization technologies, cloud computing (AWS, Azure) and an understanding/knowledge of cybersecurity.Understanding of PVU, core licensing metrics.Experience with ServiceNow specifically in Hardware and Computer/CMBD tables. ServiceNow SAM Pro a plus.Experience with discovery tools such as ServiceNow CMBD, Tanium, SCCM.Strong organizational & analytical skills; ability to handle multiple tasks, prioritize work and manage time effectively.Ability to produce high-quality deliverables in an accurate and timely manner.Strong written & verbal communication skills.Highly motivated, able to work independently, possesses acute attention to detail.Good facilitator/mediator able to resolve conflict.Bachelor's degree or higher in related technology field or comparable job experiences.Preferred Qualifications:ITILv4 certification preferredITAM certifications (CSAM, CHAMP) preferredTravel Percentage: 10%
