T&E Investigations Analyst

Pfizer

  • Escazú, San José
  • Permanente
  • Tiempo completo
  • Hace 4 horas
POSITION SUMMARYThe GBS (Global Business Services) Financial Services - San Jose PT&E CoE Monitoring role is responsible for ensuring compliance with corporate Travel & Expense policies through monthly data analysis, exception tracking, and quarterly reporting. This role involves collaboration between analysts, senior analysts, and team leads to deliver timely insights and escalate policy deviations for remediation.POSITION RESPONSIBILITIES1. Compliance Monitoring & Reporting
  • Perform regular monitoring of T&E transactions based on CP301 and applicable local annexes
  • Conduct trend analyses monthly, prioritizing high-risk markets (e.g., US and China) and expense categories (e.g., meals)
  • Track and report exceptions to Corporate Audit quarterly, ensuring packages are compiled and signed off by Team Leads
  • Monitor Risk Score metrics and cash spend fluctuations, escalating deviations to managers.
2. Audit & Remediation
  • Support internal and external audits by maintaining accurate documentation and responding to audit inquiries
  • Execute audit remediations and maintain a rolling tracker for remediation items, owned by Senior Analysts
3. Operational Excellence
  • Maintain and exceed performance metrics while identifying opportunities for process improvement
  • Lead or support internal controls, training initiatives, and transformation projects (e.g., ServiceNow workspace rollout)
4. Stakeholder Engagement
  • Collaborate with Regional Business Managers, Market Finance Operations (MFO), and cardholders to meet local monitoring needs
  • Communicate policy deviations and remediation actions to colleagues and their managers
5. Process & Systems Management
  • Begin analysis using Leapfrog data; deliver reporting packages by quarter end.
  • Utilize ServiceNow and Fuse for case management, routing, and reporting; ensure correct assignment and resolution of cases
ORGANIZATIONAL RELATIONSHIPS
  • All T&E CoE and Enterprise Services Teams within GBS (Global Business Services)
  • RM&C
  • Corporate Audit
  • Sourcing Procurement
  • Pfizer Colleagues
  • MEET Team
  • Global and local compliance
  • Finance Market Operational Leads
  • Business Finance
EDUCATION AND EXPERIENCE
  • Bachelor’s degree or in progress in Business, compliance, audit, or Finance.
  • 1-4 years of relevant functional accounting or finance experience.
  • Proficiency in PC skills (MS Excel, Word, PowerPoint, Power BI, Power Automate, Power Apps) required.
  • Good written and verbal English communication skills required, any other language if required by the business
  • Portuguese (Desirable).
  • Mandarin (Desirable)
  • Other Languages (Based on Business needs)
TECHNICAL SKILLS REQUIREMENTS1. Systems & Tools Expertise
  • Microsoft Office Suite: Advanced proficiency in Excel (pivot tables, formulas, dashboards), Word, and PowerPoint for reporting and documentation
  • Power Platform: Working knowledge of Power BI, Power Automate, and Power Apps for data visualization, automation, and workflow management
  • ERP Systems: ARIBA: For procurement and expense tracking, MDGS: Master data governance and supplier management, Leapfrog: For audit and compliance monitoring, Concur: For expense report processing and policy enforcement, Citi Manager: For corporate card management and transaction review, ServiceNow (SNOW): For case management, ticket routing, and workspace operations
2. Data Analysis & Reporting
  • Ability to conduct trend analysis, risk scoring, and exception tracking using Leapfrog and other internal tools
  • Experience with KPI monitoring, audit remediation tracking, and quarterly reporting packages
3. Digital Finance & Automation
  • Familiarity with Digital Finance strategy and initiatives such as intelligent audit tools and automated workflows
  • Exposure to Concur Intelligent Audit and sample testing methodologies for expense validation
4. Process Management & Documentation
  • Proficiency in managing SOPs, Work Instructions, Job Aids, and Desktop Procedures, including proposing updates when misaligned with operations
  • Experience in case creation via email automation and routing logic in ServiceNow for T&E and corporate card support
5. Communication & Collaboration Tools
  • Use of Teams, Fuse, and email case creation for stakeholder engagement and issue resolution
  • Ability to collaborate across global teams and manage relationships with internal andexternal stakeholders
PHYSICAL POSITION REQUIREMENTS
  • Standard Finance and Accounting Office work
  • Ability to travel to attend meetings domestically and Internationally
Work Location Assignment: HybridEEO (Equal Employment Opportunity) & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability. Finance & Accounting

Pfizer

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