T&E Support Lead

• Administer Concur balance clearing for leavers and ensure proper closure of accounts.
• Investigate and recover gaps identified through Intelligent Audit.
• Provide support for Fuse ticket resolution and handle internal/external queries.
• Maintain strong controls environment and ensure adherence to compliance and financial controls.
• Apply deep expertise in MEET T&E processes and process migration.

• Lead and develop a high-performing team with clear goals and accountability.
• Deliver impactful presentations to upper management stakeholders.
• Demonstrate strong stakeholder management and project leadership across functions.
• Coordinate and manage multiple priorities with excellent organizational skills.

• Operate effectively within global systems, leveraging SAP/Ariba/Citi Manager and other platforms.
• Utilize advanced Office 365 (Excel, Word, PowerPoint, Power platforms) for reporting and analysis.
• Apply sound understanding of accounting principles and the financial cycle.

• Maintain a customer-first mindset, ensuring high-quality service delivery.
• Communicate clearly and effectively across all levels of the organization.
• Drive continuous improvement through feedback, investigation, and resolution.

• Work independently with a high level of self-motivation, energy, and flexibility.
• Thrive under pressure and manage multiple projects simultaneously.
• Exhibit strong interpersonal and organizational skills.
• Lead market touchpoints, support T&E team on escalations and Manager on special assignments.
• Support in hiring high-performing talent and developing strong future leaders and colleagues.
• Support with coaching and development for team members through structured process and tools including individual and talent development plans.
• Create a team environment that drives high colleague engagement and adoption of making Pfizer an amazing place to work.
• Deliver strong innovations and other peer-to-peer communities to share ideas that improve processes and working environment.
• Provide leadership on special assignments.
• Demonstrate strong communication skills and relationship skills working with the commercial business.
• Employ innovative approach to assisting in improving processes and ability to train and deploy changes.
• Work with other CC&T leaders regionally to ensure consistency and standardization.
• Work closely with CC&T Managers on bringing efficiencies to how we work and ensuring compliance standards are met.

• All T&E CoE and Enterprise Services Teams within GBS (Global Business Services)
• RM&C
• Corporte Audit
• Sourcing Procurement
• Pfizer Colleagues
• MEET Team
• Corporate Audit
• Global and local compliance
• Finance Market Operational Leads
• Business Finance

• Typical Years of Experience: 3+ years (1+ years with MBA/MS) of experience in management, compliance, and customer focused operations with significant volumes and risk (incl. audit and/or finance experience)
• 1-2 years of experience with T&E / MEET transaction processing preferred
• Minimum of bachelor’s degree in Business, Finance, or a related discipline
• Proficiency in PC skills (MS Excel, Word, PowerPoint, Power BI, Power Automate, Power Apps) required.
• Good written and verbal English communication skills required, any other language if required by the business
• Previous experience with pharmaceutical companies is preferred
• Portuguese (Desirable).
• Mandarin (Desirable)
• Other Languages (Based on Business needs)

• Advanced proficiency in Microsoft Office.
• Subject Matter Expert in ERP systems: SAP, ARIBA, MDGS, Oversight, Concur, Citi Manager, SNOW.

• Deep understanding of accounting principles, financial reporting, and expense reconciliation.
• Strong grasp of risk assessment frameworks, internal controls, and compliance standards related to T&E and procurement.
• Experience with accounting or compliance/audit transactions, preferably in a shared service with strong compliance controls

• Leadership experience to train or develop others and bring innovative ideas to the team
• Demonstrated ability to make timely, data-driven decisions that balance compliance, cost-efficiency, and user experience.
• Skilled in delegating tasks effectively while maintaining accountability and team engagement.

• Comfort with ambiguity, anticipates changes, and influences direction of innovative operational strategies
• Assertive and clear communication style, with strong negotiation skills for managing escalations and interactions.
• Proven ability to build strategic partnerships with internal stakeholders, suppliers, and cross-functional teams.
• Displays empathy and sound judgment in high-pressure or sensitive scenarios.

• Proficient in project management methodologies (e.g., Agile, Lean Six Sigma) and portfolio prioritization.
• Excellent time management and multitasking skills to handle escalations, audits, and continuous improvement initiatives.
• Results-oriented with a people-first mindset, balancing operational goals with employee experience.

• Standard Finance and Accounting Office work
• Ability to travel to attend meetings domestically and Internationally

Pfizer