Product Owner - Digital Customer Experience
Emerson
- Escazú, San José
- Permanente
- Tiempo completo
- Work closely with the Product Management, architecture, and technical/delivery leadership to refine and prioritize the backlog of features and user stories.
- Collaborate with the business partners on refining the scope of features.
- Coordinate dependencies with other POs during each Program Increment (PI). This often occurs in PO/PM and ART Sync Events.
- Consider business needs and feasibility aspects to prioritize the team backlog and avoid giving new requirements to the team during the iteration execution.
- Define user stories and acceptance criteria, and drive backlog refinement events
- Work closely with ART leadership on defining roadmap and delivery plans for multiple Epics.
- Participate in Iteration Planning, Iteration Retrospective, and Daily Team Sync ceremonies.
- Drive quality control of features by testing against Feature/User Story acceptance criteria, Definition of Done and non-functional requirements
- Work closely with development team and QA team to detect quality issues and help to correct them.
- Lead the effort in producing the System Demo for program and Value Stream partners.
- Present accomplished PI Objectives for the team on the Inspect and Adapt Event.
- Obtain feedback from Business partners and Customers on value of the delivered solutions continuously via interviews, meetings, iteration reviews and system demos. Share the feedback at ART level.
- Collaborate with other team Product Owners in the Digital program on features that support the broader eCommerce solution.
- Participate in Product Owner (PO) Community of Practice (CoP)
- Document new functional features
- Prepare and participate in Knowledge Transfer sessions among PO's.
- At least 5 years of relevant work experience in the IT software development field
- IT Business Systems and e-Commerce Application scope and implementation
- Data query language and reporting tools (Excel, Access, PL/SQL, Power BI, Microsoft Azure DevOps, MS Teams, MURAL, etc.)
- Process and Scope Modelling
- Knowledge of PO Roles & Responsibilities within a SAFe environment
- Understanding of project management phases, techniques, and tools for a successful execution of Waterfall, Agile and/or hybrid methodologies.
- Sophisticated written and verbal communication skills with the ability to present and influence
- Bachelor's degree in Business, Computer Science, or related field
- Scale Agile SAFe for Teams certificate
- Scale Agile SAFe for Product Owner/Product Manager certificate
- Experience with a distributed team and building successful teams
- Knowledge of Automation Solutions, Digital Customer Experience, Global Online Store