Guided Customer Support Representative

San José
¢ 500.000 al mes
Permanente
Tiempo completo

Hace 10 horas

**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.
**Competencies**:Identify and define problems, Active Listening, and Empathy
**Responsibilities**
- Provide accurate, valid, and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide appropriate solutions and alternatives to customers
**Requirements**:
- Only on site
- English level B2- 85%
- Work experience +
- Typing 20WPM
- Effective communication
Tipo de puesto: Tiempo completo, Permanente
Salario: ¢450,000.00 - ¢500,000.00 al mes

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