Digital Records Hr Analyst
- Santa Cruz, Guanacaste
- Permanente
- Tiempo completo
Our colleagues in HR Operations / Colleague Services strive for excellence in every task, at every moment.
We are game changers seeking improvements to processes and more efficient ways of working or adapting to changing environments.
As part of our Digital Records team, you will use best-in-class technologies and build broad exposure to our business.
The pace is fast and the challenges are exciting.
Your career here is what you make of it.
As the **HR Analyst **I, you would provide support to the global HR function, gathering, compiling, and maintaining HR-related information and preparing various reports and documents.
**Responsibilities**:
- Manage the lifecycle of contingent workers, including the creation and upkeep of worker and supplier records.
- Provide support for Workday transactions and maintain data integrity by managing Workday inbox tasks, and cases in ServiceNow.
- Assist colleagues and managers in maintaining Learning Management System (LMS) data.
- Audit and support HR Security and critical data structures in Workday to ensure accuracy and compliance.
- Collect, organize, and update HR-related information, preparing & scheduling reports as needed.
- Contribute to Workday projects by conducting thorough testing.
- Address employee inquiries effectively through the Case Management system to uphold high customer satisfaction and adhere to service level agreements.
**To be considered for this role, you should have the following qualifications and experience**:
- High/Secondary School education or equivalent and relevant formal academic/vocational qualifications.
- Bachelor's degree preferrable
- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 1-2 years), or equivalent combination of education, training & experience.
**Knowledge, Skills, and Abilities**:
- Proficiency in Microsoft Office programs
- Good organizational and time management skills.
- Experience with Workday and ServiceNow
- Ability to coordinate multiple tasks while still delivering high-quality results.
- Good written and oral communication skills.
- Basic understanding of Human Resources programs, practices, and regulations/legal requirements for applicable region
- Positive attitude and ability to work well with others
- Ability to handle confidential information appropriately and high attention to detail.
- Proficiency in English
- Shared service experience with experience in ticketing systems is an advantage.
- Advanced knowledge of a second foreign language would be considered an advantage.
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