Chargebacks Analyst

Heredia
Permanente
Tiempo completo

Hace 24 días

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job DetailsThis role is in support of Cencora's third party logistics service in the US operating through our ICS business.Under close supervision of the Chargebacks Analyst, is responsible for contract analysis, contact with providers and distributors, updating contract management system, etc.Responsibilities:

Responsible for timely updates of all contract pricing and membership information in the contract management system.
Performs in-depth analysis of contract discrepancies; identifies the source of the issue and decides on the appropriate action needed to resolve the issue; complex issues may require the coordination of ICS, Distributors, and manufacturers.
Reconciles chargebacks by approved guidelines.
Maintains frequent contact with distributors and manufacturers to resolve discrepancies.
Ensures timely and effective communication with Suppliers/Customers/Group Purchasing Organizations (GPOs) to exchange information about contracts and chargeback resolution and process enhancements.
Handles sensitive internal and external customer inquiries related to Contracts and chargeback Administration.
Attends and leads meetings and conference calls as needed Supports the implementation of management initiatives and works closely with customers and other functional areas to improve processes.
Ability to attend meetings and provide valuable insight into problem resolution, suggesting department improvements professionally.
Performs related duties as assigned.

.Education:

Requires broad training in fields such as business administration or accounting that generally can be obtained through the completion of a two-year degree or equivalent combination of experience and education.

Skills and Knowledge:

Normally requires a minimum of three (3) years related and progressively responsible experience in a fast-paced, volume-driven and transactional environment; previous research experience preferred.
A strong understanding of contract administration is desirable
Ability to communicate effectively both orally and in writing
Ability to work well in a team environment
Strong organizational skills; attention to detail
Strong analytical skills; ability to analyze data/situations quickly
Ability to provide exceptional customer service
Ability to work with all levels of management in a professional manner
Strong problem-solving skills; ability to work through difficult tasks
Ability to perform tasks with a high degree of accuracy; thorough
Proficiency with Microsoft Excel, Word and Outlook

What Cencora offersBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full timeAffiliated Companies Affiliated Companies: Cencora Costa Rica LimitadaEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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