Operational Excellence Coach

• Demonstrates the ability to drive continuous progressive improvement.
• Manages productivity and utilization-focused on Client-Specific KPIs and Goals set by AUXIS Management.
• Follows brand protocols and standards.
• Follow administrative process and schedules accordingly to meet required visit count.
• Accurately and objectively review brand systems and processes.
• Verifies and drives complete and timely execution of corporate and local marketing programs.
• Review and follow up on action plans to drive system improvements.
• Provide immediate positive and constructive feedback (written/verbal) to store management, team, and Franchise Owners during store visits.
• Demonstrate the ability to identify positive performance and provide recognition during every virtual visit.
• Provide insight and analytics on common patterns and trends identified during the visits.
• Escalate, communicate, and follow up on all critical issues with the above store management.
• Required attendance and engaged participation in meetings for ongoing calibration, uniformity, and Team Conference Calls.
• Provides advice/suggestions to challenges experienced during previous visits.
• Supports the training process in the franchise stores, with regular follow up.
• Supports new store openings as designated.
• Manages and supports multiple ongoing projects.

• Time Management: Managing one's own time.
• Critical Thinking – Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains an objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive the business forward.
• Influencing Others – Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
• Initiative – Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
• Innovative and Creative – Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.
• Strategic Thinking – Gaining perspective on critical and complex issues

Auxis