Business Process Mgmt Specialist II

Moody's

  • Heredia
  • Prácticas
  • Tiempo completo
  • Hace 6 días
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.Skills and Competencies.
  • Entry-level role; 1-2 years of relevant work or internship experience preferred, especially in financial data or product environments.
  • At least 6 months of experience in Business Intelligence reporting and advanced Excel skills are required. Proficiency in Power BI is a plus.
  • Exceptional attention to detail with the ability to perform repetitive tasks accurately and independently.
  • Strong written and verbal communication skills, capable of conveying business concepts to senior stakeholders.
  • Highly organized, efficient, and self-motivated with minimal need for supervision.
  • Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
  • Client-focused mindset with strong interpersonal and teamwork skills, and a passion for delivering results.
Education
  • Undergraduate/first-level degree (E.g. Bachelor's degree) is preferred ideally within a financial discipline.
Responsibilities.
  • Support document download processes, including manual downloads, issue resolution, and contributing to future operational improvements.
  • Assist with new deal setup, data capture (e.g., amendments), lifecycle maintenance, and data quality assurance for rating analysts in the designated Line of Business (LOB).
  • Perform administrative tasks such as data updates, rating actions, publishing, and preparing research and press release templates in compliance with regulatory and internal guidelines.
  • Monitor shared mailboxes to manage internal and external client requests efficiently, prioritizing tasks to meet deadlines.
  • Collaborate with technical teams and escalate complex issues or data inconsistencies, while resolving basic client inquiries and supporting analysts with follow-ups.
  • Build strong client relationships and deliver high-quality service across a high volume of transactions, demonstrating professionalism and flexibility under pressure.
  • Provide backup coverage for team members, liaise with other departments, and continue developing knowledge of financial instruments and business practices.
About the teamThe Global Middle Office (GMO) provides transaction management support, workflow coordination, rating desk services, and other broad operational support to Moody's Rating Service's teams. The department works closely with the lines of business to improve both business processes and data quality across the rating lifecycle. The GMO has over 100 employees in 5 countries and is a key player in business process development, new company-wide initiatives, and technology projects.Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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