Manager, Software Engineering

Microsoft

  • Costa Rica
  • Permanente
  • Tiempo completo
  • Hace 8 días
We are hiring multiple Software Engineer Managers to join the Microsoft 365 team. These are remote positions, allowing you to work from the comfort of your home!The Microsoft 365 team is expanding their teams to help design and build one of the fastest-growing cloud services in the world.Do you want to work on a product that ships new features every week? If your answer is yes, then the Microsoft 365 team would love to hear from you!We build and operate the largest enterprise cloud productivity system in the world. Across products such as Exchange, Teams, and SharePoint, we power communication, sharing, search, intelligent assistance for customers, and extensibility through Microsoft Graph, among other capabilities. Throughout, we maintain very high reliability and availability, strong privacy and compliance for customers, and millisecond-level latency. We apply a combination of approaches from the fields of API design, machine learning, distributed computing, workflow engines, algorithm optimization, and more. Come help define, design, and deliver what enterprise cloud productivity means.More About Microsoft 365Microsoft 365 is the fastest-growing cloud services business at Microsoft. M365 brings together cloud versions of our most trusted communication and collaboration products—such as Exchange, SharePoint, OneDrive, and Teams—with the desktop suite of Office products in an always up-to-date, integrated service offering. Since its launch, the service has made it easier for millions of information workers across the world—in small, medium, and large enterprises—to use the best of Microsoft’s business productivity solutions via the cloud. The service now extends the same capabilities to consumer communication and collaboration products.More About Your ResponsabilitiesWe are looking for an Engineering Manager who embraces a growth mindset and the cultural values of inclusion and belonging. Managers deliver success through empowerment and accountability by modeling, coaching, and caring.Model
  • Live our culture and embody our values.
  • Practice our leadership principles.
Coach
  • Define team objectives and outcomes.
  • Enable success across boundaries.
  • Help the team adapt and learn.
Care
  • Attract and retain great people.
  • Understand each individual’s capabilities and aspirations.
  • Invest in the growth of others.
By applying to this position, you will be considered for multiple similar positions within our organization for an invitation-only virtual interview day. Position specifics, including hiring team, location, and position details, will be determined following the interview process.Responsibilities:Technical Leadership & Accountability
  • Own product scalability, performance, and quality by applying engineering best practices to ensure customer satisfaction.
  • Guide technical design, dependency management, and documentation across services and platforms.
  • Act as the Designated Responsible Individual (DRI), mitigating system/product/service degradation and ensuring uptime.
  • Drive code optimization, refactoring, and reuse to improve system performance and maintainability.
Team Management & Collaboration
  • Coach and develop team members, fostering a culture of high quality, reliability, and inclusiveness.
  • Guide the team in executing group project plans, release plans, and work items in coordination with stakeholders.
  • Promote knowledge sharing and contribute to onboarding documentation for new engineers.
  • Lead with empathy and courage, caring for direct reports’ growth and well-being.
Communication & Stakeholder Engagement
  • Communicate complex ideas clearly and effectively, both verbally and in writing.
  • Collaborate across disciplines, levels, and product areas to drive alignment and shared success.
  • Operate in a dynamic environment, bringing clarity and momentum to ambiguous situations.
  • Manage internal stakeholders’ expectations and deliver to deadlines.
Ownership & Continuous Improvement
  • Demonstrate a strong sense of personal ownership and accountability.
  • Independently own and deliver technically challenging projects with measurable impact.
  • Drive for results by following problems through to their conclusion and solving them for good.
  • Promote a growth mindset, embrace challenges, and learn from setbacks and feedback.
Qualifications:Main Qualifications:
  • Bachelor’s degree in Computer Science or a related technical discipline AND 6+ years of technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.
  • OR equivalent experience.
  • 4+ years of people management experience.
  • Global collaboration is integral to our work at Microsoft, and proficiency in English is essential for effective communication in this role.
Preferred Qualifications:
  • Strong analytical mindset with a data-driven approach to problem-solving, consistently upholding high standards of quality and engineering rigor.
  • Experience in DevOps to maintain live services and/or application frameworks.
  • Cloud and services experience, with Azure cloud experience highly desirable.
  • Passion for building reliable and well-tested services.
  • Experience with or exposure to Agile and iterative development processes.
Interpersonal Skills:
  • Growth mindset with a desire to learn, embrace challenges, persist through setbacks, view failures as opportunities for mastery, learn from feedback, and find inspiration in the success of others.
  • Commitment to creating a diverse and inclusive culture where everyone can bring their authentic self, all voices are heard, and the team does its best work as a result.
  • Confident and articulate in expressing ideas to diverse audiences with varying perspectives and challenges.
  • Strong sense of personal ownership and accountability, with the ability to deliver to deadlines while managing internal stakeholder expectations.
  • Self-motivated with a strong drive to collaborate across teams and organizations to make progress collectively.
  • Ability to lead a team focused on performance optimization for LLM and ML-based backend services, emphasizing scalability, reliability, and enterprise intelligence.
  • Experience collaborating with engineering and research teams across multiple organizations to co-design and ship performance optimizations in M365 AI products.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .

Microsoft