
Remote - Mortgage Sales Representative
- Costa Rica
- Permanente
- Tiempo completo
- Reach out to Residential Mortgage Brokers to sell our product and walk them through our self-service website.
- Identify and connect with potential brokers and borrowers.
- Utilize CRM tools (QuickBase and HubSpot), email, inbound and outbound calls to generate qualified leads.
- Build and maintain strong relationships with brokers and clients.
- Act as the main point of contact throughout the loan process.
- Provide excellent customer service and follow-up to ensure client satisfaction.
- Educate clients on Thunderbird’s loan products (No Doc and Limited Doc programs).
- Structure deals based on property type, collateral, LTV, and client profile.
- Collect and review loan documentation from clients or brokers.
- Prepare files for the processing department by ensuring all required documents are complete and accurate.
- Track performance metrics (volume, submissions, closes) via CRM.
- Collaborate with the sales team to strategize on market expansion and vertical opportunities.
- Follow up promptly with all inquiries, document requests, and loan updates.
- Stay informed about lending guidelines, industry changes, and market trends.
- Understand competitors’ offerings to position Thunderbird’s products effectively.
- Participate in training sessions and product updates regularly.
- Other duties and special projects assigned by senior management.
- Bachelor’s Degree in relevant fields.
- 2-3 years of sales experience.
- Advanced, near-native level of verbal and written English is required.
- Previous sales experience in the US is strongly desired.
- Strong presentation skills.
- Strong interpersonal and communication skills.
- Tech-savvy, comfortable using self-service platforms and CRM tools to track and manage sales activity
- USD base Salary ($1,300)+ commisions
- Contractor / Consultancy position
- PTO available
- Full-time position