
IT Analyst II
- Costa Rica
- Permanente
- Tiempo completo
- 5–7 years of experience in a specialized IT area.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Preferred certifications: CCNA, CISSP, MCSE.
- English proficiency (B2+ or higher).
- Ability to work with limited supervision, detail-oriented, and process improvement mindset.
- Advanced knowledge of networking, virtualization, server administration (Windows and Linux).
- Cybersecurity, database management, and BI software.
- Strong programming skills (Python, PowerShell, VB.Net).
- Enterprise systems (ERP, QMS, HRIS, PLM, LMS, CRM, Payroll).
- Vendor and contract management.
- Additional languages (Spanish or Chinese) are a plus.
- Design and manage network infrastructure and security protocols.
- Troubleshoot complex server, storage, and application issues.
- Administer server room operations and perform hardware/software upgrades.
- Act as liaison between site staff and corporate IT.
- Lead process improvements and disaster recovery planning.
- Maintain and enforce IT policies and documentation.
- Manage vendor relationships and IT asset acquisitions.