Sr. IT Engineer Infrastructure Network Security
ManpowerGroup
- Heredia
- Permanente
- Tiempo completo
Essential Responsibilities
Primary job duties this position is responsible for achieving are listed in order of importance."
Implementation, coordination, and support of enterprise firewall changes (e.g., code/OS upgrades, hardware refresh) to ensure successful deployment and operational service
Provide change management support for network security infrastructure (e.g., Palo Alto and Cisco firewalls)
Provide incident management and on-call support for network security infrastructure (e.g., Palo Alto and Cisco firewalls, other network security related events)
Provide pro-active monitoring of network security infrastructure
Respond to infrastructure alerts, determine impact, triage, resolve and/or escalate high priority issues or risks, as appropriate
Create, update, and close incident and change-related tickets within ServiceNow ensuring all procedures, policies, and timelines are followed
Document and provide input on root-cause analysis and prevention plans
Collaborates with IT teams and key business partners to troubleshoot complex network security systems and provides solutions, as appropriate.
Collaborates with team members to develop project support plans, schedules, and assignments to accomplish priorities and deadlines
Proficiency with utilizing Splunk for troubleshooting and reportingRequisitosJob Qualifications
Bachelor's degree in Computer Science, CIS, or related field and minimum six (6) years experience in an IT operations environment. In lieu of Bachelor's degree, equivalent experience of 3 years will be considered, in addition to the listed minimum years of experience (9 years total).
with technical experience in distributed technologies , systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement"
Minimum two (2) years experience in the planning, design, and implementation of network security solutions.
Minimum two (2) years experience in the configuration, implementation, troubleshooting, and operation of network security technologies.
Basic Qualifications
5 years minimum experience managing and supporting the following technologies: Palo Alto firewalls, Palo Alto Panorama, Cisco firewalls
3 years minimum experience managing and supporting the following technologies: Splunk, Cisco Routing/Switching
Additional Requirements
Ability to read, write, and communicate in English proficiently
Experience with physical hardware (firewalls, routers, switches), as opposed to only virtual appliances
Preferred Qualifications
For each role - a defined number of the following preferred qualifications may apply years of job experience, education or degree, license, certification, registration or designation, knowledge, skills and abilities."
Knowledge and experience using ServiceNow's Incident and Change Management modules
Palo Alto and/or Cisco Security Certifications