Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at .The Solution Area Specialist directly supports specific Microsoft Solution (Azure, Security, Infrastructure) to provide Presales Technical Assessments to customers and partners, works closely with Management and Sales teams to ensure that provides exemplary customer service and technical assessment in sales opportunities and remove blockers in the process. As a specialist you will ensure each customer contact will be a friendly, professional, and encouraging experience to accurately address the needs of the customer.Provide technical enablement to clients developing applicationsProvide solution to complex problemsAdvise clients on the right platform technologies to implementSet up development environments and replicate client problemsCommunicate in a clear and understandable manner with clients, using the appropriate level of technical languageTrain teams on platforms and associated technologiesMentor other members of the teamOwn problems through to resolutionAbility to successfully communicate with contacts via phone, email and instant message channels on a daily basisAppropriately communicate the business value of appropriate cloud technologies and facilitate the successful assessment of the platformWork with clients around existing support programs to build roadmap and facilitate development of applicationsHaving good interpersonal skills and a positive attitude toward clients and coworkers.Ability to identify customer budget, timeline, decision making processes and create buying vision with customerCommunicating information about client conversations accurately and escalating to the appropriate levels where appropriate#LI-LATAMKey essentials:Minimum 1 year of experience in IT sales, consulting role focused on solution infrastructure.Language Required: English - level C1 required.High school DiplomaSolid knowledge in Azure, Security, Infrastructure, Informatic Environment.Onboarding clients and expanding their cloud technologiesCustomer Success or Account Management experienceExperience selling Microsoft products and other software solutions.Preferred Qualifications:Certification desirable AZ-900.Interest in expanding industry knowledge through training and certificationsBachelor's degree in computer science, Information Technology, Engineering or related field.About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us atEqual Employment Opportunity StatementAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.
