Sr, Capital Service SAP, Architect Coyol
Boston Scientific
- Costa Rica
- Permanente
- Tiempo completo
- Work with Product owner and key bussines stakeholders to understand customer's business process and needs and incorporate understanding into technical and process improvement recommendations
- Evaluate business needs and recommend appropriate solutions that adhere to global design.
- Lead Capital Service Management work stream activities related to capturing business needs, developing solution approaches and designs, and implementation of solutions within the Service to Cash processes, working with internal and external cross-functional groups.
- Demonstrate technical leadership by staying current on new technologies
- Balance multiple priorities and ensure alignment with with internal and external cross-functional groups
- Performing SAP S4 Service System Configuration as part of solutioning process and evaluation of new capabilities
- Adhere to project plans, tasks, and deliverables; identify dependencies and resource requirements
- Appropriately communicate project status, escalate issues, and manage deliverables with technical resources to timelines
- Ensure quality and completeness of required technical documentation per IS methodology and processes
- Lead and drive resolution to technical issues including diagnosis of problem, recommendations for workarounds and defect correction
- Analyze, design, construct, test, and implement system or application enhancements, recommending alternatives when multiple options are available
- Provide subject matter expertise in S4 Service Management and interface to ServiceMax.
- Knowledge of API Integration will be add on.
- Knowledge of SAP CRM will be add-on
- Having good experience on Fiori Apps related to S4 Service.
- Bachelor's degree in Computer Science or related field
- 8+ years' experience with SAP modules
- Experience with SAP ECC6 and/or S4HANA
- In depth functional and configuration expertise in SAP SM (Service Management) which includes SAP SD (Sales and Distribution experience) along with SAP PM (Plant Maintenance) modules
- Experience working with Notifications and Service Orders/Preventive Maintenance/Sales processes/Contract and Warranty processes and pricing
- Previous experience as a leading member of a large enterprise SAP development team with assignments in all phases of the software lifecycle
- Knowledge of pricing, credit management, customer master, and other basic demand functionality required
- Understanding of the software development lifecycle and methodologies
- Ability to identify and implement process improvement opportunities
- Strong verbal and written communication skills
- Self-starter with strong, proactive work ethic
- Exceptional organizational & time management skills
- Demonstrated ability to work with people in other areas across the enterprise to accomplish desired outcomes
- Technical leadership
- Design oriented
- Technical Documentation Skills
- Analytical in use of technology and troubleshooting
- Manage product direction and implementation
- Work closely and partner with Senior Architects and External Technology Partners
- Exposure to Agile & Product Team Methodology a plus.
- English level desire 90%
- Please submit Resume in English
- Experience with S4 service core processes with ability to bridge the gap between current functionality and future functionality for service management
- Experience with integrations to/from ServiceMax along with functional knowledge of ServiceMax objects and how they relate to SAP
- Deep technical acumen in S4 Service Management module
- Experience with Medical Device or Life Sciences beneficial
- Experience with Advanced Variant Configuration
- Excellent interpersonal communication skills including oral, written, and listening skills with a track record of communicating complex concepts to a broad range of technical and non-technical staff, including at senior executive levels
- A positive attitude, innovative and creative thinker.
- Responsible risk taking and risk management.