System Analyst

Escazú, San José
Permanente
Tiempo completo

Hace 7 días

Job Category: Systems AnalysisJob Description:We are seeking a dedicated System Analyst to join the Hardware Management Team, focused on improving business efficiency through high-quality solutions that support post-sales hardware services!In This Role, Your Responsibilities Will Be:

Collaborate with the Product Manager and cross-functional teams to gather, define, and document business requirements.
Work with Oracle Depot Repair Module to support return and repair processes for hardware, including RMA creation, repair tracking, and logistics coordination.
Translate business needs into clear, actionable user stories for development teams.
Prioritize work items and refine product backlogs in collaboration with product owners/managers.
Conduct system testing and quality assurance to validate performance and functionality.
Troubleshoot process-related issues across systems and applications to ensure minimal disruption to operations.
Deliver high-quality solutions using SDLC/Agile methodologies.
Create and maintain comprehensive system and application documentation.

Who You Are:A self-driven and detail-oriented individual with a strong passion for continuous improvement. A collaborative team player with the ability to communicate effectively with technical and non-technical stakeholders. An analytical thinker with excellent problem-solving skills and a focus on delivering value to the business. A professional who thrives in dynamic environments and can adapt to shifting priorities!For This Role, You Will Need:

Bachelor's Degree or Professional Degree in a relevant field.
At least 3 years of experience in a similar Systems Analyst or Business Analyst role.
Strong written and verbal communication skills.
Excellent interpersonal and collaboration abilities.
Demonstrated success in promoting teamwork across departments and functions.

Preferred Qualifications That Set You Apart:

Experience with Oracle's Depot Repair module for post-sales hardware service processes.
Hands-on experience delivering projects using SDLC and Agile methodologies.
Familiarity with Azure DevOps for project tracking and collaboration.
Exposure to testing frameworks and methodologies for system validation.
Proficiency in writing and optimizing PL/SQL queries, procedures, and scripts for data integration and transformation tasks.

Our Culture & Commitment to YouAt Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.About Us:Our Commitment to Our PeopleAt Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.Accessibility Assistance or AccommodationIf you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!No calls or agencies please.

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