Order Entry Analyst
- San José
- Permanente
- Tiempo completo
- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems
- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it
- Collect and save needed information and documentation to ensure compliance with record retention and documentation procedures
- Complete all certifications and trainings required for the successful performance of this role, fulfill quality requirements (audit, certifications, etc.)
- Attend to some of the customer inquiries through different communications channels, working closely with the order management specialist, inside sales, sales force, factories,and other quote to cash teams
- Ensure compliance with import/export, contract, and government requirements.
Screen orders for compliance with the business unit Terms and Conditions, agreements,and standards
- Provide backup and support for internal and external sales personnel/s to maintain good service levels
- Perform other duties as required
**Requirements**:
- Education: High School diploma is required.
Preferred if studying Engineering degree at least for two years.
Technical certifications or studies are preferred
- Experience: 1 to 2 years of work experience, preferable customers at any capacity or data entry experience - Good written and oral communication skills in Portuguese (only for Brazil operations)
- Solid prioritizing and organizational skills along with being a self-starter
- Willing to work on flexible shift schedule basedon business needs
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