Work Flexibility: HybridThe Collections Analyst is responsible for performing customer interactions and follow-ups that ensure payments are received as per the established terms and in accordance to the cash collection and aging targets.What you will do:Make sure payments from their assigned customers are received as per the establish terms.Complete the daily worklist, following the appropriate steps of the collection’s strategy.Complete reports on the status of delinquent accounts and related collection efforts.In coordination with the Credit Team, take order release/hold decisions.Timely escalate large collection or reconciliation issues.Identify and address payment concerns and red flags before they become problems.Contribute to accurate customer master data elementsMaintains documentation to support A/R transactions and facilitate the efficient review and audit of books and recordsWhat you need:Technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance or related fieldIntermediate to advanced MS Office SuiteFluent spoken and written EnglishExperience on collections-related systems (SAP, Oracle, Getpaid, or others)2 – 3 years of relevant experience in a Collections roleTravel Percentage: None
