Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at .Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.The Work: Customer Success – Modern Work Place SpecialistPrepare, attend, and reflect on customer demos. It includes onboarding modules, knowledge checks, and learning paths focused on best practices for demoing Modern Work solutions.Assist clients in pre-sale onboarding, product utilization, and pursue contract renewal/expansion opportunitiesCollaborate to drive change management, share solution implementation best practices, and address customer issues to ensure successful transformationGain an in-depth understanding of partners’ business goals in their respective markets, offering educated insights to help them to succeedAct as the dedicated subject matter expert, demonstrate knowledge of product portfolio for client utilizationPartner with client to understand their strategic and tactical goals to produce new pipeline in existing accountsEngage with existing medium to large customers in onboarding or steady state, or transformational phasesWork with end-users, operational, business, and financial decision makersBasic Qualifications:Minimum 1 year of experience in pre-sales or pre-implementation (technology)Experience working with MWP features: Exchange Online, Planner, Ms Project, OneDrive, SharePoint.Language Required: English - minimum level C1 required.Preferred Qualifications:Bachelor’s degreeUtilisation of interpersonal skills to communicate and foster positive business relationshipsDeep understanding of customers’ concerns and the ability to troubleshoot as neededExperience working with CRM systems and ability to surface sales/process/technical insights from customer conversationsAbout Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us atEqual Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
