Technical Account Manager
- Heredia
- ¢ 600.000 al mes
- Permanente
- Tiempo completo
- High School Diploma.
- +1 year in Customer Service.
- Upper Intermediate/Advanced English level.
+B2 (Oral and written skills)
- Proficient in Microsoft Office suite of tools.
(Excel, PowerPoint, Word)
- Experience in troubleshooting in a technical environment.
KNOWLEDGE AND SKILLS:
- Knowledge in server, network and storage technology.
- Organize, plan, prioritize and accomplish tasks in timely manner.
- Ability to services independently and make decisions with mínimal supervision.
- Data analytics and trend analysis.
- Critical thinking and problem solving.
RESPONSABILITIES:
- Ability to develop meaningful relationships, network, rapport and trust in a model where customers are located in a different geography.
- Leverage active listening and knowledge of client's solutions to identify areas of additional services and incremental revenue growth.
DETAILS:
- Monday to Friday.
(7:00a.m.4:00p.m.)
- 3 days WFH and 2 days on site.
(AFZ)
**Salary**: ¢600,000.00 per month
COVID-19 considerations:
Hybrid Position.
Ability to commute/relocate:
- Heredia, Provincia de Heredia: Reliably commute or planning to relocate before starting work (preferred)
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