Order Management Analyst (Global SaaS Company)

Flores, Heredia
Permanente
Tiempo completo

Hace 23 días

OVERVIEWWe are looking for an efficient Order Management Analyst to manage the processing and verification of customer orders in our global SaaS organization. Your primary focus will be on checking order accuracy against purchase orders and order forms, inputting information into SAP, and ensuring smooth order flow across our international customer base. Experience in SAP order management modules is essential.This is a hybrid work environment with shift: 8 am – 5 pm, with in-office support on Mondays and Wednesdays.It is a 6 months contract to startRESPONSIBILITIES

Verify, validate, and input customer orders into SAP, ensuring accuracy and completeness.
Cross-check orders with purchase orders and customer agreements.
Collaborate with sales and customer support teams to resolve discrepancies.
Support the order lifecycle from validation through final processing.
Assist in maintaining accurate order records and reporting.
Support colleagues with order-related inquiries and process improvements.
Work effectively in a global, multi-time zone environment.

QUALIFICATIONS

1-3 years’ experience in order management within SaaS or software companies.
Strong SAP experience, particularly in order management modules.
Proven ability to verify orders, review POs, and accurately input data.
Excellent communication skills and attention to detail.
Bilingual proficiency in English and another language preferred.
Immediate availability to start.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.

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