If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please to apply internally.The Wellness Ambassador is responsible for promoting a holistic approach to health and wellbeing within the Club community. This role includes developing, coordinating, and leading wellness programming—incorporating disciplines such as yoga, meditation, pilates, reiki, holistic therapies, and nutritional education. The Ambassador acts as a liaison between the members, service providers, and wellness initiatives, ensuring a serene, motivating, and personalized wellness experience that reflects Discovery standards.RESPONSIBILITIES OF THE POSITION:Wellness Programming & Class Coordination
Design and implement a comprehensive wellness program tailored to the needs and interests of members.
Maintain and update a dynamic calendar of wellness activities including yoga, meditation, pilates, sound healing, breathwork, and other therapies.
Coordinate and supervise contract wellness practitioners and holistic therapists.
Teach sessions and classes as needed across modalities (e.g., yoga, meditation, pilates).
Ensure wellness offerings align with Discovery's luxury standards and contribute to the unique "vibe" of Zapotal.
Any other activity or responsibility assign related to the position and the goal of Zapotal.
Member Experience & Service
Provide personalized wellness consultations and guide members in selecting wellness services.
Maintain positive, empathetic, and professional relationships with members and guests.
Proactively resolve member concerns or wellness-related inquiries with tact and efficiency.
Embody and communicate the spirit and values of the Discovery brand at all times.
Vendor and Practitioner Coordination
Ensure all wellness instructors and therapists hold current certifications in their discipline.
Evaluate and provide feedback to contract instructors and staff regarding performance.
Organize training for wellness team members on equipment, safety, and guest experience standards.
Ensure wellness spaces are properly prepared, clean, and stocked with necessary supplies.
Wellness Culture & Operations
Collaborate with Human Resources on staff wellness initiatives and programs.
Participate in department and club-wide meetings to stay informed and integrated with overall operations.
Monitor the wellness budget and take corrective actions as needed to meet financial goals.
Maintain high standards of cleanliness, energy flow, and ambiance in wellness areas.
Support preventive maintenance programs and safety inspections in the wellness department.
Assist in developing wellness content, communications, and promotions.
Fulfill additional duties across the Club as requested.
REQUIRED ATTITUDES/ BEHAVIORS
Deep passion for holistic health and wellness
Positive, nurturing, and empathetic presence
Strong interpersonal skills and emotional intelligence
Genuine interest in building relationships with members
Flexibility and openness to feedback and innovation
REQUIRED EXPERIENCE, ABILITIES, and/ or SKILLS
2–3 years of experience in a wellness, spa, or hospitality environment
Certifications in one or more wellness modalities (yoga, pilates, meditation, reiki, holistic health coaching, etc.)
Background in nutrition or natural health is a plus
Experience managing or coordinating wellness schedules and providers
Strong organizational and communication skills
Intermediate/Advance English and Spanish fluency (verbal and written)
COMPETENCIES FOR SUCCESS IN THE ROLE
Member and guest service excellence
Multi-tasking and adaptability
Creativity and innovation in wellness offerings
Team collaboration
Attention to detail
Discretion and professionalism
REQUIRED EDUCATION
Certification or diploma in a wellness-related discipline (yoga, pilates, holistic therapies, or similar)
Additional education in nutrition, mindfulness, or hospitality preferred
HEALTH AND SAFETY NEEDS
Ability to perform physical movement required in wellness sessions
Ability to work in both indoor and outdoor environments
Exposure to varying temperatures and humidity levels
Must be able to walk on uneven surfaces (beach, trails, gardens)
Ability to drive golf carts or Club vehicles for logistics
May spend extended periods sitting for administrative tasks
About UsAbout the Project - Zapotal Beach ClubZapotal Golf & Beach Club is located on the North Pacific shore of Costa Rica in the heart of the Gold Coast. Costa Ricans are known for their Pura Vida attitude- a “pure life” with low stress, good times, and the great outdoors. Guanacaste is one of National Geographic’s five Blue Zones and retains its allure as one of the most hospitable places in the world. Members can enjoy ad-ventures on sea and land, a leisurely round on the 18-hole Tom Fazio golf course, delight in lo-cal organic meals, and indulge in a spa treatment or a workout. Take this friendliness and infuse it into a one-of-a-kind private family community, and you get pure magic. It’s the Discovery way. Our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to provide the highest level of guest service and be a part of creating memorable experiences. For more information about our club, please visit: https://zapotalbeachclub.com/About Discovery Land CompanyFounded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxu-ry residential private club communities and resorts worldwide. We have grown to be the prem-ier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service.We don’t build buildings, but rather we build settings where families can create intergenera-tional memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable.
