Accountant Ii
- San José
- Permanente
- Tiempo completo
They also design operational procedures and processes that meet audit standards and improve efficiency.
**What your background should look like**:
**Competencies**:
- Values: Integrity, Accountability,Teamwork, InnovationPosition:
- This position will report to the O2C Process Delivery Supervisor and be a member of O2C teams focused on Cash Application, Client Credit Management, Dispute Management and Collections.
Key responsibilities include:
- Support migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica and prepare O2C related process documentation (process maps and work instructions)
- Perform cash collection processing (sending reminders, communication via sales channel, direct interaction with customers and sales)
- Execute dunning process
- Prepare customer aging analysis
- Research and resolve of customer dispute cases
- Review clients credit risk and limit status and work with internal stakeholders to recommend changes to limits, including actions to block clients credit
- Prepare Bad debt reserve calculation per corporate policy
- Manage blocked sales orders and deliveries
- Post incoming payments on customer account
- Maintain customer accounts and reconciliation to identify unresolved/unpaid open items;
- Handle and resolve escalated AR, credit issues, dispute management and ensure timely resolution
- Execute periodically O2C reporting or upon request KPI's measurements;
- Develop a strong understanding of the business, including product, industry & client knowledge
- Contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine.
- Ensure robust compliance environment with applicable policies, procedures and processes
**Experience**:
- 2+ years of experience in a financial shared service center supporting multiple countries / business units.
- Diversified Industrial Products/Manufacturing industry experience preferred
- Prior experience in collections, disputes & credit management functions in a shared services environment
- Ability to work in culturally diverse teams with many levels of personnel
- Ability to work with deadlines
Knowledge:
- Undergraduate degree in Finance / Accounting / Business Administration
- Strong written and oral communication skills
- Proficiency in English
- Good accounting background
- Excellent analytical skills.
Ability to identify and resolve problems
- Strong communication skills
Leadership Attributes:
- **Ethics and Integrity**: Adheres to a set of core values and beliefs during both good and bad times; Practices what he/she preaches; Is widely trusted; Keeps confidences; Admits mistakes; Doesn't misrepresent self or others for personal gain; Doesn't shrink from personal responsibility
- **Organizational Agility**: Developing the ability to maneuver effectively through complex organizational situations; Learning how to get things done both through formal channels and the informal network
- **Business Partnership**: Contributes to the creation and execution of the company/segment/BU strategy; Learning to drive business performance and value creation by providing business insights
- **Decision Quality**: Developing the ability to read situations quickly; Makes good decisions and exercises good judgement based on objective analysis, Wisdom gained from experience and key stakeholder input; Sought out by others for advice and solutions
- **Enterprise Leadership**: Developing the ability to balance the goals of the segment/BU along with the broader interests and priorities of the enterprise; Acts in the best interest of TE, not just the segment/BU
- **Communication and Interpersonal Savvy**: Developing strong oral and written communication skills; Good at informing on important matters; Expresses herself/himself clearly and succinctly; Knows when to be direct as well as diplomatic; Embraces diversity and relates well to employees at all levels of the organization
- **Composure and Personal Resilience**: Exhibits calmness under pressure; Does not become defensive or irritated when times are tough; Handles stress with dignity and grace
- **Talent Development**: Is a good judge of talent; Deals effectively with challenging personnel situations
- **Followership**: Creates a climate in which people want to do their best; Can motivate and align team members and peers around a common vision of the future; Creates strong morale and spirit in his/her team; Shares wins and successes; Fosters open dialogue
- **Command Skills**: Developing the ability to take unpopular stands if necessary; Faces adversity head on; Energized by tough challenges
- **Problem Solving**: Innovative and thoughtful in
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