Channel Program Operations Manager
Cohesity
- Costa Rica
- Permanente
- Tiempo completo
- Develop strategies and programs to enable our partners, promote channel adoption, drive revenue, and simplify the channel partner experience.
- Project management to support key channel GTM initiatives, including drafting and maintaining business requirements. This is done to consistently optimize and integrate numerous internal systems of record. This results in delivering a source of truth for partner business management and growth.
- Collaborate with finance regarding channel programs, including MDF, back-end rebates, and other channel investments. You will be responsible for developing processes that ensure payouts stay in sync with overall program guidance.
- Serve as a trusted advisor representing the partner organization. Sustain alignment across internal stakeholders as required to grow and scale the partner organization.
- Work with cross-functional teams to project manage and operationalize new programs and channel initiatives. This includes the definition of KPIs, the development of dashboards, and reporting and driving reviews with key business partners.
- Liaise with the appropriate teams to develop robust, end-to-end partner operations processes and systems. This includes but is not limited to partner applications and contracts, opportunity registration, demo gear, lead management process, and program support.
- Provide input for forecasting and formulating program development budgets.
- Measure, analyze, and report on the efficiency of the Worldwide partner program activities. This includes partner recruitment, partner sales and technical certifications, and program benefits (MDF, Rebates, etc.) ROI.
- Work closely with Cohesity's channel sales to support distribution and partner enablement programs.
- A minimum of 5 years of experience in channel management is required. Candidates with managerial-level experience and partner programs management in public companies are preferred.
- The candidate must have experience in constructing infrastructures to manage partner programs in high-growth or global environments.
- The candidate must have experience in implementing global programs that are flexible enough to meet local requirements but are also subject to global controls.
- The candidate should be proficient in automating program administration using SaaS tools like Salesforce, MDF applications, partner business planning tools, partner portals, etc.
- The candidate should have an understanding of the financial and regulatory rules governing rebate programs, discounts, MDF, and deal registration.
- Excellent interpersonal and relationship-building skills are crucial. The candidate must be able to work with, influence, and manage cross-functional teams.
- The candidate must thrive in a rapid-paced and dynamic business environment.
- The candidate must be willing to manage aspects of programs manually, as needed.
- A track record of driving business insights, actions, and accountability across organizations is required.
- A BA/BS degree in Finance, Economics, Marketing, or Business is preferred.