
Experienced Consultant, Operations Excellence (Costa Rica)
West Monroe
- Costa Rica
- Permanente
- Tiempo completo
- Prepare project materials, including data request lists and kickoff documentation.
- Manage project scheduling, project planning materials updating / status reporting.
- Facilitate initial discovery process, general project research, developing client snapshots, and data cataloguing.
- Assist in data cleaning, data analysis, and deliverable creation, including formatting and storyboarding.
- Develop and maintain project templates and case studies; update case studies and assist in ongoing post-project asset development and maintenance of asset libraries.
- Support IT, Finance/Accounting, or Supply Chain Strategy and Execution with functional diagnostic, process mapping, requirements gathering, and future state development
- Support technology implementation program management by managing project plans, RAID logs, risks and dependencies, and program resources
- Collaborate with Finance & Accounting and Supply Chain Management Solutions in tech requirements and vendor scorecard creation
- Actively participate in client meetings, workshops, and stakeholder interviews to gather insights and ensure alignment with project goals
- Work closely with other West Monroe teams (e.g., Technology, Customer Experience, or M&A) to deliver integrated solutions for clients
- Bachelor's degree or equivalent experience required.
- 1-3 years of relevant IT, Finance, or Supply Chain experience; client servicing and/or advisory experience strongly preferred.
- Previous experience managing one or multiple workstreams as a member on IT, Finance, or Supply Chain functional and/or technical projects (e.g. process optimization, requirements gathering, technology strategy and selection, implementation PMO, etc.).
- Exceptional written and verbal communication skills, including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills.
- Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
- Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
- Demonstrated success within one or more of West Monroe's core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity.
- A commitment to inclusion and diversity, and openness to new ideas and perspectives.
At West Monroe, we work with you.We're a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.The combination of business and technology is not new, but how we bring them together is unique. We're fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what's next.You'll feel the difference in how we work. We show up personally. We're right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn't a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit . If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to .Please review our .If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked .