Crm Technical Specialist
Smiledirectclub
- Alajuela
- Permanente
- Tiempo completo
We're SmileDirectClub, and we believe everyone deserves a smile they'll love.
We also believe that you deserve a job you'll love.
Good thing you found us, and we found you.
At SmileDirectClub, we're all about empowering transformation.
We want people to become more confident in how they look, how they feel, and how they think.
So, we're spreading smiles and positivity all over the country.
It's no small task.
That's why we're looking for energetic, passionate, and confident team members who can help turn frowns, into life-changing grins.
Are you up for it?
SmileDirectClub is looking for a CRM Technical Specialist to join our growing marketing team!
The Technical Specialist will help lead SmileDirectClub's CRM back-end solutions and integrations.
**Responsibilities**:
**Responsibilities**:
Setup & QA automated messages using Automation Studio, Journey Builder, AmpScript & dynamic content tools within Marketing Cloud.
- Ensure every customer receives right personalized & dynamic communication at the right time.
- Using monitoring systems & smart architecture, achieve a 99%+ accuracy & up-time in automated CRM communications.
- Develop, maintain, and improve core automations and new integrations within Salesforce Marketing Cloud.
- Help manage CRM customer data architecture & data activation to enable team to build segments & personalize communications as needed.
- Build, maintain and monitor CloudPages and dependent automations.
- Scale and create efficiencies in processes to onboard new markets.Qualifications:
**It will really make us smile if you have**
- 2+ years of demonstrated HTML & CSS coding experience.
- 2+ years of experience in digital marketing, ecommerce or SaaS.
CRM experience a plus.
- 1+ years of experience developing in Salesforce Marketing Cloud.
- 2+ years of experience with JavaScript.
- Solid understanding of AmpScript and developing dynamic content.
- Ability to read and write basic T-SQL queries.
- Experience with APIs, jQuery, and AJAX is a huge plus.
- Proven background in software implementation & technical troubleshooting.
- Superior attention to detail.
- A self-starter personality that can thrive in the fast-paced environment of a rapidly growing company.
Ability to work well in high-pressure, short-deadline situations.
- Solid work ethic, with the ability to pick up new tasks quickly.
- Positive attitude, and flexible personality.
- Excellent communication skills and collaborative spirit.
- Sense of humor mandatory.
Benefits of Joining the Club:
- Medical, Dental and Vision Insurance
- 401K with match
- PTO
- Aligner and Whitening Benefit
- Collaborative work environment and positive culture
Company Profile:
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love.
The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together.
By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.
- What is SmileDirectClub?
Link here.
- What are our customers saying?
Link here.
- What is a SmileShop?
Link here.
- What is our culture like?
Link here.
- How do we celebrate your team members?
Link here.
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