Manager, Operations Training
CooperVision
- Alajuela
- Permanente
- Tiempo completo
- Identify the regulatory training and certification needs for each of the plant's positions in accordance with the applicable regulations set forth in the Quality Manual.
- Manage and direct the activities of the Training Coordinators for each CS Value Stream, and provide guidance to
- Select the most effective and appropriate training methods or activities for adult learning (e.g. simulations, mentoring, on-the-job training, classroom classes, etc.).
- Use known educational principles and stay up to date on new training methods and techniques.
- Design, prepare and commission educational aids and materials.
- Evaluate the effectiveness of instruction and determine the impact of trainings on employee skills and KPIs.
- Maintain in-house training facilities and equipment.
- Ensure that all Training Coordinators per Value Stream receive and document training prior to performing the activities pertaining to their role.
- Organize train-the-trainer sessions for the Training Coordinators and other employees as needed.
- Keep track of documentation for certifications.
- Work together with the quality supervisor and DCC for priority management and documentation support.
- Provide coaching to the Training Coordinators and Trainers and ensure high performance, engagement, and motivation. Perform all management responsibilities including teams' development, hiring, performance management, compensation, among others.
- Execute other duties and tasks assigned by management.
- University degree in Industrial Engineering, Human Resources, Business Administration or related career.
- Minimum 5 years of experience in Training Systems in the Medical Industry.
- At least 4 years of previous formal experience supervising personnel.
- Leadership ability to coordinate work with multiple areas.
- Knowledge of applicable laws and regulations including FDA and ISO.
- Ability to read and understand highly technical material such as drawings, SOPs and manuals.
- Problem solving oriented.
- Strong and assertive communication skills including the use of two languages (Spanish and English).
- Demonstrated knowledge and experience in effective adult education and training techniques.
- Advanced organizational skills with the ability to handle multiple assignments, focused on meeting objectives.
- Knowledge of MS Office (Excel, Word, etc.).