
Payroll Administrator (Global)
- Costa Rica
- Permanente
- Tiempo completo
- Provides exemplary customer service to employees through effective and proactive interaction and appropriate escalation of issues to Human Resources leadership.
- Administers and processes payroll for employees across multiple countries/regions, ensuring compliance with local laws and company policies.
- Collaborates with Lead Payroll Administrator and other internal stakeholders across HR and accounting teams to gather, track, and validate payroll data.
- Maintains accurate payroll records, including salary changes, incentive payments, deductions, and benefits.
- Ensures timely submission of payroll taxes, social security/national insurance contributions, and other statutory requirements.
- Supports monitoring of system integrations between HRIS and global payroll provider.
- Reconciles payroll reports and resolve discrepancies in a timely manner.
- Supports audits and ensures compliance with internal controls and external regulations.
- Stays current with changes in payroll legislation and best practices for assigned countries/regions.
- Provides payroll-related reporting and analytics to management as needed.
- Responds to employee inquiries regarding payroll, tax, and benefits with professionalism and confidentiality.
- Works closely with and supports Lead Payroll Administrator acting as backup processor as needed, maintaining SOPs, and supporting payroll and other HR projects.
- Collaborates with broader HR and leadership teams during M&A integrations.
- Responds to employment and income verification requests.
- Minimum 3 years of experience working in payroll administration for multiple countries.
- Certified Payroll Processing (CPP), Fundamentals of Payroll (FPC), or equivalent certification is preferred.
- Outstanding organizational dexterity with great attention to detail.
- Excellent communication skills with varying audiences.
- Solid comprehension of accounting fundamentals and payroll best practices.
- Motivated understanding of labor and compensation legislation and regulations.
- Proficiency in MS Office is required.
- Previous experience with UKG (formerly UltiPro) is preferred.