Service Center Technical Engineer
- San José
- Permanente
- Tiempo completo
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**Responsibilities**
- Evaluate systems components, systems software, networking infrastructure, and hardware peripherals for availability, reliability, and performance.
- Triage and resolve systems and network issues reported by both internal and external proactive monitoring systems.
- Analyze systems for performance, throughput, and high availability.
- Notify internal and external customers of planned and unplanned interruptions to the system's operation.
- Contribute to the knowledge base through process development and improvement.
- Participate in departmental and cross-team projects and initiatives
- Contribute to the continual improvement efforts
- Represent the company with excellence
**Qualifications**
- NOC or SOC engineer experience (Desirable)
- Technical support experience.
- An active student or with a BS degree in computer science, computer engineering, electrical engineering, or the equivalent
- Advanced English Level
- Experience troubleshooting a technical environment
- Proven analytical and problem-solving skills
- Project and program management abilities
**We Offer**
- Competitive salary
- Company medic and private medical insurance
- A Safe and comfortable work environment
- Training, relevant experience, and professional career growth
**#LI-GM1**
**Job**:
Services
**Micro Focus is proud to be an Equal Opportunity Employer.
Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status
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