At Clario, we are dedicated to transforming clinical trials through technology, education, and world-class support. Our Client Education Team plays a critical role in ensuring that sponsors, CROs, site staff, patients, and internal employees are fully equipped to succeed.As a Training Operations Manager, you’ll be at the heart of our education delivery, ensuring smooth setup, execution, and reporting of all training programs. This is your opportunity to lead impactful learning initiatives that directly support innovation in healthcare. If you’re passionate about organization, technology, and creating meaningful training experiences, this role is a chance to make your mark in the clinical trial industry.To facilitate the setup, delivery, and reporting of all training services for sponsors/CROs, site staff, patients, or internal Clario employees.What we offer:Competitive compensationPrivate health insuranceEngaging employee programsFlexible work schedulesAttractive PTO planFlex workspaceWhat you'll be doing:Support studies with up to 2 associated product lines/therapeutic areas.Review Training plan with Principal Customer Education Specialist and coordinate the assignment of Customer Education Team resources with department managers (Training delivery, content development, training operations).Finalize training delivery schedule with sponsor.Update project management tool with resource assignments and communicate assignments to assigned project manager.Coordinate timelines within the Education team, maintain deliverable schedules and communicate any identified risks to the assigned project managers.Manage the deployment of eLearning curriculums for assigned studies as defined by standard work instruction.Manage the deployment of Instructor-led training via the Learning Management System as defined by standard work instruction.What we look for:Education:Bachelor's degree or certification in human resources, education, business or area relevant to the clinical trial industry.Professional certifications regarding adult learning or project management are recommended but not required.Experience:3 or more years working as a Training Operations Specialist in the Clario Education Team.Strong organization and time-management skills to prioritize tasks and manage timelines.Creative and problem-solving skills to invent new ways to accommodate the learning needs and to manage challenges that may occur.Effective verbal and written communication and interpersonal skills.Strong technical aptitude including the ability to learn new software and tools quickly.Experience in the administration of a learning management system.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. Clario reserves the right to amend or change this job description to meet the needs of Clario. This job description and any attachments do not constitute or represent a contract.The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications.
