
Senior Contracts Administrator
- Escazú, San José
- Permanente
- Tiempo completo
- Review, structure, and administer contractual documents, communicating changes to Sales and Customers.
- Ensure pricing policy compliance during contract renewals, escalating to Deal Desk or Legal as needed.
- Provide recommendations on pricing to Sales and Customers.
- Build and maintain catalog files for customers with unique pricing and terms
- Participate in internal negotiations with Sales and Deal Desk, providing data to support contract renewals.
- Perform triage work-classifying tasks and distributing them to the correct owner within the organization.
- Act as the primary contact for customer forms (Legal, Trade Compliance, Export, Shipping, and Finance documents).
- Serve as the primary point of contact for all operational functions related to contracts.
- Manage signature collection.
- Administer customer portals for tenders and online questionnaires.
- Create legal summaries to bridge communication between Contracts Managers, Sales, and Customer Operations.
- Conduct contract performance management analysis and reporting.
- Bachelor's Degree in Business Administration, Law, or related field.
- Minimum 3-5 years of experience in contracts administration, legal, or sales operations roles.
- Experience supporting a sales or operations organization, including CRM and contract systems usage.
- Strong written and verbal English communication skills.
- Highly organized with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite and familiarity with contract management systems (e.g., Salesforce, CLM tools).
- Experience in multinational environments and supporting regional contracts.
- Knowledge of compliance requirements such as export controls, data privacy, or ESG.
- Oracle discount modifier creation and Salesforce data entry expertise.
- Demonstrated ability to lead or contribute to process improvement and contract standardization initiatives.