Sales Team Manager, Amazon Business, Amazon
Amzn Support Srvcs Costa Rica
- San José
- Permanente
- Tiempo completo
- 5+ years people management experience leading a team of 10+ people in several industries such as Sales, Operations, Renewals, etc.
- Proven experience working on developing plans and coaching for direct reports.
- Proficient on English Language (Written and spoken)
- Experience working on strategy creation with for larger teams.
Including experience on negotiating complex deals and solution based model (analyze data sets, identify issues, and recommend solutions).
- Experience on leading stakeholder engagements with senior and international leaders.
Job summary
Come be a part of a rapidly expanding $25 billion-dollar global business as a Sales team Manager at Amazon Business.
At Amazon Business (AB), we set out every day to innovate and disrupt the status quo.
We stand at the intersection of tech and retail in the business to business(B2B) space developing innovative purchasing and procurement solutions to help businesses and organizations re-image buying.
Our team is dedicated to develop solutions inclusive of an expanded online store that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers in the commercial sector.
As Sales Manager, you will be having the opportunity to:
- Be in charge of a team highly determined Customer Advisors and/or Account Representatives within the Sales Team.
- Maturing business feature adoption and achieving customer planned spend growth in a highly speed market environment in the US
- To work closely with internal partner teams to develop and implement go to market (GTM) strategies in the Small and Medium Business vertical.
- Interact with local and international stakeholders and understand how to identify, develop, negotiate and close large, complex deals
- Analyze several sources of data from business, product, and technical challenges, in order to convey compelling value propositions, and work cross-organizationally to build consensus
- Building scalable mechanisms to create a high performing team with tangible and progressive goals both in the sales, business development and individual performance perspective.
- Engage and create development and coaching plans for your direct reports.
Bring your insight, imagination and a healthy disregard for the impossible.
Join us in building and celebrating the value of Amazon Business to buyers all sizes, unlocking our potential worldwide.
Key job responsibilities
- Managing Amazon Business Customer Representatives throughout ramp and ready states
- Managing projects processes and programs to improve team
- and site-level performance against key operational metrics.
- Work on strategies and improvements to meet and/or achieving production and performance goals.
- Identifying and eliminating barriers to accuracy, productivity, and quality.
- Solving complex customer interactions and proactively detect negative trends.
- Lead the team to Deliver Results by executing daily, weekly, and monthly targets in support of operating objectives.
- Understand and mechanize the inputs and outputs of the business
- Constantly strive to raise the bar in terms of talent, execution, process design, goals, and incentives
- Continually build-out and documentation of infrastructure and process of acquiring and on-boarding Amazon Business customers, balancing strong and standard execution with Invent & Simplify
- Present results in weekly and monthly Business Review meetings to key internal stakeholders and executives
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