Customer Service Representative
- Heredia
- Permanente
- Tiempo completo
**Customer Service Representative Responsibilities**:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
**Customer Service Representative Requirements**:
High school diploma, general education degree or equivalent.
Comfortable using computers.
Experience working with customer support.
Advance English
**A good fit for the Cognizant culture**:
A person who possesses a true passion for servicing customers and driving teams beyond, and desires to do so within a success-oriented, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence.
Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Transparent, Driven, Empowered, Opportunity-Filled, and Flexible & Collaborative.
**Employee Status**: Full Time Employee
**Shift**: Day Job
**Job Posting**: Jun 18 2020
Buscojobs