Service Desk Analyst - English and Portuguese Required
- Heredia
Job Summary: The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In t…
Ofertas de empleo Service Desk English en San José
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Service Desk Analyst - English and Portuguese Required
- Heredia
Responsibilities Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. Serve as the initial point of contact for custom… -
Service Desk Analyst -Mandarin & English Required
- Heredia
Job Summary: The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In t… -
Service Desk Analyst -Mandarin & English Required
- Heredia
Responsibilities Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. Serve as the initial point of contact for custom… -
Service Desk Level 2 – English & Portuguese Required
- Heredia
Responsibilities Provides next-level support to first-level Support Teams as an escalation resource for client issues. Researching, resolving, and responding to complex questio… -
Service Desk Level 2 – English & Portuguese Required
- Heredia
Job Summary: The Subject Matter Expert is responsible for handling high complexity incidents and extended requests, the SME is also responsible for the administration of access r… -
Service Desk Team Lead – English & Portuguese Required
- Heredia
Responsibilities What You’ll Do: Lead, coach, and mentor a team of IT support specialists Oversee incident and request management to ensure SLAs are met Monitor performance… -
Service Desk Team Lead – English & Portuguese Required
- Heredia
Job Summary: We’re looking for a driven and experienced Service Desk Team Lead who is ready to take ownership of a high-performing support team and elevate the IT experience for … -
IT Service Desk Admin
Joby Aero, Inc.
- San José
Avionyx Overview: Imagine a piloted air taxi that takes off vertically, then quietly carries you and your fellow passengers over the congested city streets below, enabling you to s… -
French Service Desk Agent
- Heredia
We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser's local storage. This includes cookies necessary for the we… -
Service Desk PM
- Heredia
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always m… -
Service Desk User Support Specialist I
Midland Credit Management, Inc.
- San José
**About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to … -
Global Service Desk 2023
Object Technology Solution
- San José
**About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 1… -
Service Desk L1 Support
- San José
**_ Job Description:_** - Provides level 1 technical support to users for moderately complex computer-related technical problems. - Troubleshooting Hardware / Networking/ Operati… -
Service Desk User Support Specialist I
Midland Credit Management, Inc.
- San José
**About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to … -
Trainer and QA – Bilingual (English & Portuguese)
- Heredia
Responsibilities Quality Assurance Maintain Contact Center quality standards through review of calls, chats, and emails. Assess adherence to scripts, technical knowledge, ser… -
Incident Manager-English & Portuguese Required
- Heredia
Job Summary: We are looking for an experienced Incident Manager to lead the resolution of high-impact technical and operational incidents. This role requires strong leadership, c… -
Center of Excellence Specialist – Bilingual (English & Portuguese)
- Heredia
Job Summary: The Center of Excellence Specialist plays a key role in driving quality, efficiency, and knowledge within the Service Desk by combining training expertise, quality a… -
Incident Manager-English & Portuguese Required
- Heredia
Responsibilities Own the Incident Management process across the organization, ensuring it is documented, maintained, and optimized according to ITIL v4 and COBIT 2019 best pract… -
It Help Desk Agent (Graveyard)
- San José
Be part of our team and help us evaluate, document, check and resolve different incidents and/or requirements that have been escalated through the Help Desk. Be in charge of effec…