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Job Summary: The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In t…
Responsibilities Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. Serve as the initial point of contact for custom…
We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser's local storage. This includes cookies necessary for the we…
We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser's local storage. This includes cookies necessary for the we…
Job Summary: The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest level of customer service. In t…
Responsibilities Manage and organize the Incident and Request Queue for Auxis clients, ensuring tickets are assigned correctly. Serve as the initial point of contact for custom…
Responsibilities Provides next-level support to first-level Support Teams as an escalation resource for client issues. Researching, resolving, and responding to complex questio…
Job Summary: The Subject Matter Expert is responsible for handling high complexity incidents and extended requests, the SME is also responsible for the administration of access r…
Responsibilities What You’ll Do: Lead, coach, and mentor a team of IT support specialists Oversee incident and request management to ensure SLAs are met Monitor performance…
Job Summary: We’re looking for a driven and experienced Service Desk Team Lead who is ready to take ownership of a high-performing support team and elevate the IT experience for …
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always m…
Full-time Employee Status: Regular Role Type: Hybrid Department: Information Technology & Systems Schedule: Full Time **Company Description**: Ready to make a difference? Ex…
**Company Description** Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We're passionate about unlocking the power …
Req ID: 338850 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forwar…
Req ID: 338850 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forwar…
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome…
Responsibilities Quality Assurance Maintain Contact Center quality standards through review of calls, chats, and emails. Assess adherence to scripts, technical knowledge, ser…
Job Summary: We are looking for an experienced Incident Manager to lead the resolution of high-impact technical and operational incidents. This role requires strong leadership, c…
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